ReelCRM Terms of use

Welcome to ReelCRM! These Terms of Use ("Terms") govern your use of our platform, which includes authentication services, video content management, and integration with various social media platforms including YouTube, TikTok, Facebook, Instagram, and WhatsApp. By accessing or using our platform, you agree to comply with these Terms. Please read them carefully.

1. Account Registration and Authentication

1.1 User Accounts: To access and use our platform, you must create an account. You agree to provide accurate, complete, and up-to-date information during the registration process. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
1.2 Authentication: Our platform provides authentication services to verify your identity and secure your account. You consent to the collection and processing of your personal information for authentication purposes. We may use various methods to authenticate you, such as email verification, phone verification, or integration with third-party authentication services.
1.3 Prohibited Actions: You agree not to create or use accounts that impersonate others or violate any applicable laws or regulations. You are solely responsible for the activities conducted through your account, and you agree not to share your account credentials with others or allow unauthorized access to your account.

2. Video Content Management

2.1 Content Ownership: You retain ownership of the video content you upload or manage through our platform. By using our platform, you grant us a non-exclusive, worldwide, royalty-free license to host, store, reproduce, modify, and distribute your content for the sole purpose of providing and improving our services.
2.2 Prohibited Content: You agree not to upload, share, or distribute any content that is unlawful, infringes upon intellectual property rights, violates privacy or publicity rights, or is otherwise objectionable. We reserve the right to remove any content that violates these Terms and suspend or terminate accounts associated with such content.
2.3 Content Moderation: We may employ automated or manual content moderation techniques to ensure compliance with our policies and guidelines. However, we do not guarantee the accuracy, reliability, or effectiveness of such moderation. If you believe your content has been incorrectly moderated, you may submit a dispute through our designated channels.

Integration with Social Media Platforms

3.1 Account Connection: Our platform offers integration with social media platforms such as YouTube, TikTok, Facebook, Instagram, and WhatsApp. By connecting your accounts, you authorize us to access and interact with your social media accounts on your behalf, including the ability to share content, post updates, and perform other related actions.
3.2 Compliance with Platform Policies: You agree to comply with the terms, policies, and guidelines of the respective social media platforms when using our integration features. We are not responsible for any actions or consequences resulting from your use of these integrated services.

Intellectual Property

4.1 Our Ownership: Our platform, including its software, design, logos, trademarks, and other intellectual property, is owned or licensed by us. These Terms do not grant you any rights to use our intellectual property, except as expressly authorized by us.
4.2 User Content: You represent and warrant that you own or have the necessary rights and permissions to upload and manage the video content through our platform. You retain ownership of your content but grant us the license specified in Section 2.1.

Termination

5.1 Termination by You: You may terminate your account and discontinue using our platform at any time by following the instructions provided in your account settings or by contacting our support team.
5.2 Termination by Us: We may terminate or suspend your access to our platform, in whole or in part, if we believe you have violated these Terms or for any other reason without prior notice.

Disclaimer and Limitation of Liability

6.1 Disclaimer: Our platform is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied. We do not guarantee that our platform will be uninterrupted, secure, or error-free. You use our platform at your own risk.
6.2 Limitation of Liability: To the maximum extent permitted by applicable law, we shall not be liable for any direct, indirect, incidental, consequential, or exemplary damages arising out of or in connection with your use of our platform. Our total liability for any claims related to these Terms shall not exceed the fees paid by you, if any, for the use of our platform.

Governing Law and Dispute Resolution

7.1 Governing Law: These Terms shall be governed by and construed in accordance with the laws of Colombia.
7.2 Dispute Resolution: Any disputes arising out of or in connection with these Terms shall be resolved through good faith negotiations. If a resolution cannot be reached, the parties agree to submit the dispute to binding arbitration in accordance with the rules of the Superintendence of Industry and Commerce.

Miscellaneous

8.1 Entire Agreement: These Terms constitute the entire agreement between you and us regarding the use of our platform and supersede any prior agreements or understandings.
8.2 Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
8.3 Modifications: We reserve the right to modify or update these Terms at any time. We will notify you of any material changes through our platform or other means. Your continued use of our platform after the changes become effective constitutes your acceptance of the modified Terms.